In a company, Human Resources is a core department because it is responsible for many people related issues. Even before being part of the company, any employee has met human resources during recruiting process. For others, HR department is both an information and services provider, that’s why LumApps products can really be useful whether to communicate or to drive processes. 

Internal communication

One of HR missions, with communication department, is to provide information about the company and give voice to all the employees. The aim is to engage the workforce in the company life.

News and community sharing

Many LumApps customers build their internal portal on LumSites with 3 main goals:

• Keep all information (HR information in particular) in one place,
• Tell coworkers about company news, with profiled communication,
• Give voice to collaborators by introducing interaction.

With LumSites, HR give on-demand access to important information and provide coworkers with a channel to access important announcements. HR and internal communication managers can edit news and choose what content is displayed to people based on their profile. Then people can like and comment any content and can even share their thoughts in dedicated communities.

For instance, Planet, ManpowerGroup portal based on LumSites, is a hub that provides any type of information through articles, radio interviews, video coverages. Collaborators can access to the entire ecosystem of each ManpowerGroup brand. According to his/her profile, every employee reaches his/her daily work environment in his/her native language. Planet is also a platform to express oneself.

Planet, ManpowerGroup internal portal

Involvement of remote workers

When people accomplish missions far from the headquarter, they might be less involved. To reinforce this feeling of belonging, HR must share information between remote entities and HQ.
LumSites is made in responsive design so it is also a mobile HR portal that give field workers access to HR information on mobile devices. Besides of an engaged workforce, HR department reduces its effort (and paper usage!) needed to mail documents at the jobsites.
Remote workers access HR policy and benefit internal communication from a LumSites. HR managers update and post documents, announce company holidays and events, and post training videos accessible for workers at any time.

Also, when a story breaks, HR posts it in a LumSites community for corporate news so that coworkers respond to those posts wherever they are, even from their mobile devices. In that way, you keep your workforce informed about current events and you get feedback on company announcements.

“With LumApps, collaborators become autonomous because they have an immediate access to information without wasting time searching. Also, with these responsive solutions available from mobile devices, all our employees are now involved in the project, even those who do not have computers.”
Henri Dufour - Internal Communication Manager - Norauto France

Enriched users directory

Directly embedded in LumSites portal and synchronized with Google Apps for Work profiles, HR easily manages an enriched users directory. First HR define the fields to display and give permissions to users and managers to modify data. LumSites provides a customizable enriched directory with organization charts.
Then collaborators search for skills or locations (and much more) and find relevant people or team.

“Since we were looking after a solution to unify group directories for many years, in only 3 months, LumSites Users Directory answered to our issues.”
Philippe Bonnet - Applications Manager / Google Apps Leader
- U GIE-IRIS, Système U 

Recruitment & Training

Another HR mission is to guide employees as they struggle with career issues and to offer them development and training. LumApps solutions can help HR to follow the progression within the company of all collaborators.

Recruitment and internal mobility

LumSites is a perfect tool to promote jobs whether we talk about internal opportunities or external offers. Recruiters simply add a recruitment advertising in LumSites job board.
Any manager who is tasked with carrying out recruitment can create a job offer in a few clicks and select its visibility: public for external ads or specific users’ groups for internal missions. When they connect to the job board, people will see only appropriate offers and will be able to filter those to refine their search. It is also possible to display offers on an embedded Google Map to enhance search and accessibility.

After posting these job offers, HR must collect and review resumes which suppose a flawless organization. LumWork really helps HR Assessors review resumes submitted online by candidates for open positions. They upload the best qualified candidates' resumes to a dedicated LumWork application where they can add metadata, comment in the resume datasheet or provide feedback in an attached and shared Google Docs.

Resumes are stored centrally making them easily accessible to hiring managers. Also to easily collaborate on seek approvals and to suit the recruitment process, a workflow can be defined for this LumWork application. All the recruitment steps will be saved for every applicant and people will be notified if an action is required.

Reviews and job performance

In LumWork, HR specialist creates a tailored application to help coworkers evaluate fellow employees. To conduct a review, the manager completes evaluations in a new form directly in LumWork application. He can also add attachments directly from Google Drive to synthesize feedback or share sheets on salary bonuses accounts for example.
To get a more streamlined review process, a customized workflow can be specified. Thus, coworkers quickly and efficiently submit feedback when they are automatically notified when peer review is edited or validated depending on the stage of the process.
All documents and completion steps are registered in the application and accessible by search. Managers can share final reviews with each employee and HR team member. Permission settings ensure that nothing is disclosed outside of the intended recipients.
The LumWork application makes the review process faster because for every new review, you can access to previous sheet containing the evaluation history of the employee. Managers compare current performance of an employee to benchmark his past performance.

Manage employee training courses

To onboard new employees or to give a boost to coworkers starting a new position, training is a crucial step.
When integrating a new employee, HR specialists prepare instructions and training materials on LumWork Shared Folders (documentation stored in Google Drive). They add each new employee to the appropriate group (Sales, Accounting, IT etc.) and grant access to the appropriate shared folder.
To enhance training courses, HR specialist can do the same by sharing documents with employees based on role and sessions they followed.

HR specialists can even go further by creating a customized LumWork Application to follow up training plan or welcoming of new employees. For each training course, they create a sheet in LumWork where they can :
import a list of employee training course,
assign an appropriate manager for collaboration and tracking,
attach documents to the corresponding training course,
define a process to notify each employee when they must follow the training,
send automatic notification with login credentials so employee can get started.

LumWork provides a quick and easy way for HR and management teams to collaborate on training priorities and track progress.

HR personal services

Human Resources is responsible for a comprehensive human resource program, including inquiries about vacancy, pre-payroll, expenses reimbursement, etc. For each service, HR can create a dedicated LumWork application (see examples below). And then, the company’s LumSites portal provides one easy and secure access point for all of the HR services.

Request and approve time off

Such an application is an efficient way to digitalize vacation requests and get a more productive process. Employees fill the form to make a request and submit it to their manager. LumWork notifies the appropriate users, those you have defined in the workflow, to make sure the process will go to its end. After the validation, LumWork automatically updates calendars, schedules or the payroll tool.

Expenses management

This application enables to digitalize expense management and get a more productive process.
HR set up an application where people can submit an expense reporting sheet. After a trip, or at the end of the month, the applicant fills the form by adding a line for every expense. Then, to prevent from receipt lost, he takes photos or scans all the receipts and add them as attachments directly in the sheet. When completed, he submits it for validation, and all the workflow process is automatically executed: managers validate the request, then HR administrative people verify the regularity before transfering it to accounting for payment.

Internal event promotion site

LumSites can also be used to promote punctual internal events because it’s easy to publish content reactively and to interact in live. It can be useful to create new instances for internal subjects that are big enough to have a dedicated private website and which can’t be integrated in the corporate portal.
For instance, to communicate a special shareholding plan for employees, a group can launch a site available in different languages and in responsive design to be accessible by remote workers too.
Another example of event site is to inform and infuse a dynamic around the participation of the company to a major event. People can be invited to share on communities and should be informed in live during the event.

Next week, you will discover how Marketing & Communication departments use LumApps solutions.